FAQ

WHAT DO MERCHANT SERVICES CONSULTANTS DO?

Merchant Services Consultants provide easy to use point of sale payment terminals that make running your business easier.

WHY SHOULD I PICK MERCHANT SERVICES CONSULTANTS?

Shawn Johnson’s mission is to be honest with clients and educate them on their options in the payment services market by being transparent. If you’re looking for honest financial advice and prefer working with a company’s owner directly, Merchant Services Consultants is for you.

Shawn is passionate about building relationships with clients and providing honest financial advice. He wants you to have his number saved on your phone and be a direct contact. He’s not the payment expert who will set you up in a contract and disappear. He’s in for the long haul and eager to foster a partnership built on integrity and trust.

WHAT MAKES YOUR POINT OF SALE AND PAYMENT TERMINALS SPECIAL?

Merchant Services Consultants clients are provided with Clover Flex terminals which have a variety of easy-to-use features that can save your business time and money. These terminals run on 3G instead of only WiFi, which means you can use them off-site. They offer touch screens, customization features, and one-touch customer service assistance within five minutes.

These features allow you to review your sales remotely so you can check in on how the business is doing from a beach in Mexico.

WHAT ARE SOME OF THE FEATURES OF THESE TERMINALS?

3G capability: The device has a SIM card in it, which means you can use it from anywhere without WiFi.

Invoicing: The Clover Flex can provide invoicing right through the device. This is a valuable feature for service providers like plumbers or electricians in particular.

Receipts: Clover Flex can print, e-mail, or even text message receipts to customers.

Customization: Upload your company’s logo and have it print on each receipt. You can also set tip percentages and provide a call to action for higher tips.

QuickBooks: The terminals are connected to QuickBooks which makes it easier for simplifying and updating your company’s bookkeeping.

Staff management: Manage employee access to the Clover Flex based on their schedule. The device can also be set to close out automatically, removing the possibility that an employee may forget to close out at the end of their shift.

WHAT IF SOMETHING GOES WRONG WITH MY MACHINE?

The terminals have a one-touch button that will connect you to customer service within minutes. The days of long wait times and complicated customer service phone menus are gone.

The customer service representative can dial into the Clover Flex remotely which means you save weeks of shipment and repair times. This is a time-saving service unavailable with any other terminals.

I’M INTERESTED, BUT I AM ALREADY IN A CONTRACT WITH ANOTHER COMPANY, WHAT DO I DO?

Did you know you may be able to get out of your current contract? Because of his financial services expertise, Shawn can help you get out of your existing contracts, often without paying penalties.

I THINK I’M ALREADY GETTING A PRETTY GOOD RATE. CAN YOU BEAT IT?

Very likely. Many merchants don’t pay attention to the unnecessary costs they’re paying and we love telling clients about all the options they have. Merchant Services Consultants will review, at no cost, the three most recent months of your company’s financial information. We believe that we can find a way to help you save money and our financial reviews have helped save businesses thousands of dollars.

But if those savings won’t come from renting our terminals, we’ll be honest with you. We want the people we work with to understand what they’re paying and why even if that means they aren’t spending that money with us.